INFORMATION FOR STAYING GUESTS

 

  • About Onsen

Do not hesitate to ask the staff if you are unsure how to use it.    

Hana Mikage no Yu is on your left

Tsuki Mikage no Yu is on your left

 

 

 

 

 

 

 

  • Breakfast

    • It is served from 7:00 AM to 9:00 AM
    • Location: “Gongen” Room or “Zuiun no Ma” Hall (Right of the reception) Please ask the staff if you are unsure.
    • Depending on the number of guest you will be able to enjoy:
      • The buffet (You will fnd it in the Zuiun no Ma Hall)

      • OR a set menu (You will find it in the Gongen Room)
    • If you would like to have breakfast and you did not booked it, please notify the front desk as soon as possible. An additional fee of 1320円 will be ask.
  • The Check-In

    • From 3PM to 10PM
    • Please have your Passport or your Resident Card with you.
    • You can pay during Check in or Check out
  • The check-out

    • By 10 am
    • If you plan to check out before 7:00 AM, please settle your bill the day before and leave your key at the front desk.
  • About your bill

    • You can pay by cash, card, PayPay, D払い, AUpay, Alipay
    • Please know that : Even if you have already paid online, you will still have to pay a “bathing tax” of 120円 per day per person. This tax helps preserve the region’s Onsen culture. Thank you for your understanding
  • Amenities

    • Towels are provided in your room.
    • Yukata and amenities are available near the front desk. Please take them freely.
  • The restaurant

    • Lunch : From 11:30 AM to 2PM
    • Dinner : From 5PM to 9PM. If you would like to use it for dinner, it is better to make a reservation (You can call, you can make it during your check in, or simply by speaking to the staff)
  • About the key

    Please bring it back to the reception every time you go out.

 

Have a nice stay 😊